Trending...
- Lineus Medical Receives Patent for SafeBreak® Vascular Generation 2
- How California Convinces Buyers Not to Purchase New Cars — and How This Hurts Dealers
- New 2025–2026 Energy Rebates: Squeaks Services Explains How to Qualify
AUSTIN, Texas - ncarol.com -- TrueDialog, a leading enterprise-grade SMS/texting software provider, was recently awarded "Most Promising Salesforce Solution Provider 2021" by CIOReview. CIOReview is a technology magazine that provides reviews of innovative and currently trending technology solutions in the market.
CIOReview recognized TrueDialog's Salesforce AppExchange app as being at the forefront of providing Salesforce solutions, stating, "It is a clear step up from non-native texting integrations…customer contacts and conversation data stay within the Salesforce CRM so users no longer have to rely on external communication channels and then manually enter conversation data." The TrueDialog SMS app optimizes Salesforce CRM, enabling sales staff to easily and seamlessly text customers directly from their Salesforce dashboard, with automatically updated customer records and a more comprehensive view of the customer.
SMS is a powerful marketing tool, as 65 percent of Americans say they feel more secure interacting with brands via SMS, according to Pew Research. TrueDialog helps clients leverage this effective communication channel to better engage with their customers and provide more personalized service on devices studies show people check up to 100 times per day.
More on ncarol.com
"We are honored to be recognized by CIOReview, as we believe TrueDialog has the best Salesforce SMS integration in the industry. Our Salesforce AppExchange app is now recognized as the most promising app to allow Salesforce users to engage their customers and prospects with SMS and seamlessly integrate all their SMS/texting records into their Salesforce CRM," says John Wright, CEO of TrueDialog. "Sales personnel can easily choose what method of texting they want to communicate with consumers, whether one-on-one, team-based, or multiuser two-way texting. They can send thousands of mass notifications, reminders, or promotions at once with the ability to answer individual customer questions, address issues, and provide instant, personalized customer service."
By integrating their enterprise-grade SMS platform with Salesforce, TrueDialog removes inherent security risks associated with third-party apps and servers. It also eliminates the need for team members to manually input SMS conversation notes from a third-party SMS app into Salesforce.
TrueDialog's SMS app also integrates with Salesforce1 - the new social, mobile and cloud customer platform that allows Salesforce users to develop their own custom mobile applications. "The company recently added a multimedia messaging service (MMS) feature to its Salesforce plugin. Alongside, by adding new functionalities such as AI-powered chat to its core messaging platforms for Salesforce and other CRM systems, the company intends to take its CPaaS offerings to the next level," says CIOReview.
More on ncarol.com
About TrueDialog
Headquartered in Austin, TX and founded in 2008, TrueDialog is an innovative communications-platform-as-a-service (CPaas) company. Our team of veteran messaging experts have built what we believe is the premier mass text messaging and customer support texting platform in the industry by carefully listening to our 1,000s of customers. TrueDialog's technology is enterprise-grade, cloud-based, API-centric, and with an ISO 9001 database, direct carrier connections and 99.9% uptime, is secure and stable to meet the needs of the largest enterprise businesses and higher education institutions. Customers can send mass text messages or utilize our unique "TrueDialog" feature which enables seamless, multi-user, team-based customer support texting at scale.
CIOReview recognized TrueDialog's Salesforce AppExchange app as being at the forefront of providing Salesforce solutions, stating, "It is a clear step up from non-native texting integrations…customer contacts and conversation data stay within the Salesforce CRM so users no longer have to rely on external communication channels and then manually enter conversation data." The TrueDialog SMS app optimizes Salesforce CRM, enabling sales staff to easily and seamlessly text customers directly from their Salesforce dashboard, with automatically updated customer records and a more comprehensive view of the customer.
SMS is a powerful marketing tool, as 65 percent of Americans say they feel more secure interacting with brands via SMS, according to Pew Research. TrueDialog helps clients leverage this effective communication channel to better engage with their customers and provide more personalized service on devices studies show people check up to 100 times per day.
More on ncarol.com
- Q4 2025 Outlook: JGCMGS Unveils High-Frequency Infrastructure for Italian and Global Markets
- UK Financial Ltd Announces Full Ecosystem To Erc-3643 "SEC-Ready" Tokens For All UK Financial Ltd Tokenized Projects
- Pushing the Wave Series Launches Premium Hardback Editions of 2017–2022 and 2023 Volumes
- ZEELOOL 2025 Black Friday and Cyber Monday Big Deals
- Americans Are Building Family Legacies That Last Generations — Not Just Paychecks That Last a Month
"We are honored to be recognized by CIOReview, as we believe TrueDialog has the best Salesforce SMS integration in the industry. Our Salesforce AppExchange app is now recognized as the most promising app to allow Salesforce users to engage their customers and prospects with SMS and seamlessly integrate all their SMS/texting records into their Salesforce CRM," says John Wright, CEO of TrueDialog. "Sales personnel can easily choose what method of texting they want to communicate with consumers, whether one-on-one, team-based, or multiuser two-way texting. They can send thousands of mass notifications, reminders, or promotions at once with the ability to answer individual customer questions, address issues, and provide instant, personalized customer service."
By integrating their enterprise-grade SMS platform with Salesforce, TrueDialog removes inherent security risks associated with third-party apps and servers. It also eliminates the need for team members to manually input SMS conversation notes from a third-party SMS app into Salesforce.
TrueDialog's SMS app also integrates with Salesforce1 - the new social, mobile and cloud customer platform that allows Salesforce users to develop their own custom mobile applications. "The company recently added a multimedia messaging service (MMS) feature to its Salesforce plugin. Alongside, by adding new functionalities such as AI-powered chat to its core messaging platforms for Salesforce and other CRM systems, the company intends to take its CPaaS offerings to the next level," says CIOReview.
More on ncarol.com
- A $7 Ticket Could Rewrite Someone's Destiny — 327 Acres of U.S. Land to Be Won by Anyone, Anywh
- Bent Danholm Lists Contemporary Lakefront Residence in Winter Garden's Avalon Cove
- Safe Health Zones: A Global Breakthrough to Protect Night-Shift Workers from Preventable Harm
- ProfileSpider Launches Powerful One-Click Profile Scraper for Recruiters and Growth Teams
- NATCO Awarded U.S. Patent for Persimonal® – Breakthrough Innovation in Preparing Persimmon Leaf Extract
About TrueDialog
Headquartered in Austin, TX and founded in 2008, TrueDialog is an innovative communications-platform-as-a-service (CPaas) company. Our team of veteran messaging experts have built what we believe is the premier mass text messaging and customer support texting platform in the industry by carefully listening to our 1,000s of customers. TrueDialog's technology is enterprise-grade, cloud-based, API-centric, and with an ISO 9001 database, direct carrier connections and 99.9% uptime, is secure and stable to meet the needs of the largest enterprise businesses and higher education institutions. Customers can send mass text messages or utilize our unique "TrueDialog" feature which enables seamless, multi-user, team-based customer support texting at scale.
Source: TrueDialog
0 Comments
Latest on ncarol.com
- Lakefront Acreage in Longwood's Ravensbrook Community Hits the Market
- Monika Balayan Elected Fellow of the Royal Society of Arts (FRSA)
- Elevate Sales Kick Off Announces National Event for Property Management Growth in 2026
- Federal Lawsuit Claims Raleigh DA Lorrin Freeman and Police Chief Rico Boyce Concealed Evidence
- We're Winning: Historic Plunge in Overdose Deaths Marks Stunning Reversal in America's Drug Crisis
- Lineus Medical Receives Patent for SafeBreak® Vascular Generation 2
- New 2025–2026 Energy Rebates: Squeaks Services Explains How to Qualify
- CCHR's New Documentary Prescription for Violence Highlights Overlooked Safety Warnings
- Men's Health Network Announces a New Feature to Support the Well-Being of Men When and Where They Are through Text Alerts
- Comp-U-Floor Unveils Powerful New Commercial Module
- Revenue Optics Announces the Appointment of Sonal Chowdhury as Senior Manager – Strategic Operations
- How California Convinces Buyers Not to Purchase New Cars — and How This Hurts Dealers
- Tax Fears and Political Volatility Drive Wealthy UK Residents to Consider Leaving, La Vida Survey Shows
- Titan Steel Buildings Expands Nationwide to Deliver Large Steel Warehouses and Industrial Facilities
- Marry Me Marinara Announces New Gourmet Pasta Sauce - Bringing Restaurant Quality to Home Kitchens
- Kaltra Removes Size Barriers for Microchannel Coils with Fully Integrated Large-MCHE Production
- Guests Can Save 10 Percent Off New Vacation Rental Homes at KeysCaribbean's Village at Hawks Cay Villas
- Paylode Acquired by Moved to Power the Next Generation of Ancillary Revenue Automation
- Global Preschool Giants Unite to Celebrate the 12th Anniversary of Badanamu's Hit Song "Ponytail"
- America's Leading Annuity Expert Carlton Cap Averil II Joins Tom Hegna on "Financial Freedom with Tom Hegna"