Trending...
- Three Artists with Interconnected Visions
- Duke Energy offers tips, tools to help customers save energy, money as temperatures rise
- Do You Have Any Experience With Play-To-Earn Games/NFTs?
AUSTIN, Texas - ncarol.com -- TrueDialog, a leading enterprise-grade SMS/texting software provider, was recently awarded "Most Promising Salesforce Solution Provider 2021" by CIOReview. CIOReview is a technology magazine that provides reviews of innovative and currently trending technology solutions in the market.
CIOReview recognized TrueDialog's Salesforce AppExchange app as being at the forefront of providing Salesforce solutions, stating, "It is a clear step up from non-native texting integrations…customer contacts and conversation data stay within the Salesforce CRM so users no longer have to rely on external communication channels and then manually enter conversation data." The TrueDialog SMS app optimizes Salesforce CRM, enabling sales staff to easily and seamlessly text customers directly from their Salesforce dashboard, with automatically updated customer records and a more comprehensive view of the customer.
SMS is a powerful marketing tool, as 65 percent of Americans say they feel more secure interacting with brands via SMS, according to Pew Research. TrueDialog helps clients leverage this effective communication channel to better engage with their customers and provide more personalized service on devices studies show people check up to 100 times per day.
More on ncarol.com
"We are honored to be recognized by CIOReview, as we believe TrueDialog has the best Salesforce SMS integration in the industry. Our Salesforce AppExchange app is now recognized as the most promising app to allow Salesforce users to engage their customers and prospects with SMS and seamlessly integrate all their SMS/texting records into their Salesforce CRM," says John Wright, CEO of TrueDialog. "Sales personnel can easily choose what method of texting they want to communicate with consumers, whether one-on-one, team-based, or multiuser two-way texting. They can send thousands of mass notifications, reminders, or promotions at once with the ability to answer individual customer questions, address issues, and provide instant, personalized customer service."
By integrating their enterprise-grade SMS platform with Salesforce, TrueDialog removes inherent security risks associated with third-party apps and servers. It also eliminates the need for team members to manually input SMS conversation notes from a third-party SMS app into Salesforce.
TrueDialog's SMS app also integrates with Salesforce1 - the new social, mobile and cloud customer platform that allows Salesforce users to develop their own custom mobile applications. "The company recently added a multimedia messaging service (MMS) feature to its Salesforce plugin. Alongside, by adding new functionalities such as AI-powered chat to its core messaging platforms for Salesforce and other CRM systems, the company intends to take its CPaaS offerings to the next level," says CIOReview.
More on ncarol.com
About TrueDialog
Headquartered in Austin, TX and founded in 2008, TrueDialog is an innovative communications-platform-as-a-service (CPaas) company. Our team of veteran messaging experts have built what we believe is the premier mass text messaging and customer support texting platform in the industry by carefully listening to our 1,000s of customers. TrueDialog's technology is enterprise-grade, cloud-based, API-centric, and with an ISO 9001 database, direct carrier connections and 99.9% uptime, is secure and stable to meet the needs of the largest enterprise businesses and higher education institutions. Customers can send mass text messages or utilize our unique "TrueDialog" feature which enables seamless, multi-user, team-based customer support texting at scale.
CIOReview recognized TrueDialog's Salesforce AppExchange app as being at the forefront of providing Salesforce solutions, stating, "It is a clear step up from non-native texting integrations…customer contacts and conversation data stay within the Salesforce CRM so users no longer have to rely on external communication channels and then manually enter conversation data." The TrueDialog SMS app optimizes Salesforce CRM, enabling sales staff to easily and seamlessly text customers directly from their Salesforce dashboard, with automatically updated customer records and a more comprehensive view of the customer.
SMS is a powerful marketing tool, as 65 percent of Americans say they feel more secure interacting with brands via SMS, according to Pew Research. TrueDialog helps clients leverage this effective communication channel to better engage with their customers and provide more personalized service on devices studies show people check up to 100 times per day.
More on ncarol.com
- North Carolina: Governor Cooper Previews Circle K Speed Street at Charlotte Motor Speedway Ahead of the Coca-Cola 600 Race, Highlights State Investments in Racetracks
- New Bill Opens the Door for Lawsuits Against the Government Based on Contaminated Drinking Water at Camp Lejeune
- North Carolina High School Students win Ready, Set, App! Competition
- Namify gives restaurateurs a chance at effective branding with its Restaurant Name Generator
- eBookFairs.com Acquires Pen It! Publications, LLC
"We are honored to be recognized by CIOReview, as we believe TrueDialog has the best Salesforce SMS integration in the industry. Our Salesforce AppExchange app is now recognized as the most promising app to allow Salesforce users to engage their customers and prospects with SMS and seamlessly integrate all their SMS/texting records into their Salesforce CRM," says John Wright, CEO of TrueDialog. "Sales personnel can easily choose what method of texting they want to communicate with consumers, whether one-on-one, team-based, or multiuser two-way texting. They can send thousands of mass notifications, reminders, or promotions at once with the ability to answer individual customer questions, address issues, and provide instant, personalized customer service."
By integrating their enterprise-grade SMS platform with Salesforce, TrueDialog removes inherent security risks associated with third-party apps and servers. It also eliminates the need for team members to manually input SMS conversation notes from a third-party SMS app into Salesforce.
TrueDialog's SMS app also integrates with Salesforce1 - the new social, mobile and cloud customer platform that allows Salesforce users to develop their own custom mobile applications. "The company recently added a multimedia messaging service (MMS) feature to its Salesforce plugin. Alongside, by adding new functionalities such as AI-powered chat to its core messaging platforms for Salesforce and other CRM systems, the company intends to take its CPaaS offerings to the next level," says CIOReview.
More on ncarol.com
- Visual System Brain Development Implicated in Infants who Develop Autism
- GoodLoan.io provides update on current mortgage interest rates
- America's Boating Channel Launches "Electronic Visual Distress Signals"
- North Carolina: Governor Cooper Releases a Video on Critical Gun Safety Reforms to Protect Our Communities
- Aerie Pharmaceuticals to Participate in the Jefferies Healthcare Conference on Friday, June 10, 2022 at 10:30 a.m. ET
About TrueDialog
Headquartered in Austin, TX and founded in 2008, TrueDialog is an innovative communications-platform-as-a-service (CPaas) company. Our team of veteran messaging experts have built what we believe is the premier mass text messaging and customer support texting platform in the industry by carefully listening to our 1,000s of customers. TrueDialog's technology is enterprise-grade, cloud-based, API-centric, and with an ISO 9001 database, direct carrier connections and 99.9% uptime, is secure and stable to meet the needs of the largest enterprise businesses and higher education institutions. Customers can send mass text messages or utilize our unique "TrueDialog" feature which enables seamless, multi-user, team-based customer support texting at scale.
Source: TrueDialog
Filed Under: Business
0 Comments
Latest on ncarol.com
- Join us Memorial Day Weekend - Sunday Brunch in Astoria, Queens
- Latino Leaders Network to Honor Mayor Tim Keller of Albuquerque with Antonio Villaraigosa Leadership Award at the 36th Tribute to Mayors
- North Carolina: Food Manufacturer Selects Gastonia for Southeast Expansion and $42 Million Investment
- Procurement Partners Welcomes Troy Thibodeau as Chief Marketing Officer
- SandStar Announces Appointment of New Managing Director for European Markets
- Industrial and systems engineers honored at international conference
- 54% OFF! Graduation Season Wigs Surprise Sale!!
- Insurance Website Leader, Forge3, Ltd., Releases All-New Platform Interface, ActiveAgency Dashboard
- Stratum Nutrition® Extends Its Patent Portfolio to Europe and Canada
- St. George's School receives gift of $15 million — largest single donation in its history
- Wells Fargo and Habitat for Humanity to Build 350 Affordable Homes in the U.S.
- Bankers Life Hosts "Alzheimer's Association Awareness Nights" at Greensboro Grasshoppers Home Games
- Blue Point-Backed National OnDemand Expands Bandwidth Through Two Acquisitions
- A Celestial Ram Charging Close To The King Of The Day Of The Dawn: As The Morning Star Rises!
- Upcoming Family Office Executive Education Program at the University of Denver
- Volatus Group Beyond Visual Line of Site waiver approved for Censys Sentaero UAS Operations and Training at the Pendleton UAS Range
- Average American Spends $78 On Jewelry Annually, Finds New CWC Jewelry Market Study
- Charlotte Art League Awarded a 2022-23 Women's Impact Fund Grant
- Tenax Therapeutics Announces Successful Comparative Pharmacokinetic Study of TNX-201 for the Treatment of Pulmonary Arterial Hypertension
- Anduin to Exhibit at AICPA Engage Conference 2022