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ST. PETERSBURG, Fla., Oct. 11, 2024 ~ As the aftermath of Hurricane Milton continues to be assessed, Duke Energy Florida has announced that they will begin restoring power in affected areas and will provide estimated times of restoration for all customers later today. As of 9 a.m. ET, nearly 350,000 outages have been resolved, but over 850,000 still remain throughout the company's service territory.
According to Todd Fountain, Duke Energy Florida storm director, the damage caused by Hurricane Milton has been extensive. "From downed trees and branches falling on our power lines to storm surge flooding our equipment – which causes almost immediate corrosion – our infrastructure was severely damaged by Hurricane Milton," Fountain stated. "We're making repairs where we can, but we anticipate we will need to rebuild in many areas."
Despite the challenges faced by the company, Fountain assures that their crews are working tirelessly to restore power as quickly as possible. "Our crews are doing all they can, even working through the night, to get the lights back on for as many customers as possible," he said.
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Duke Energy Florida has a total of 16,000 resources dedicated to power restoration efforts. These crews are currently stationed at base camps in some of the hardest-hit areas by the storm including Bexley Properties (Land O' Lakes), Brooksville-Tampa Bay Regional Airport, Manheim Orlando (Winter Garden), Ritchie Brothers Auctioneers, Sebring Raceway, Seminole Towne Center, Tropicana Field and The Villages.
For customers who are using generators during this time without power, Duke Energy Florida offers important safety tips. These include operating generators outside and connecting appliances directly to it instead of wiring it directly to a breaker fuse box. Customers are also advised to turn off their generators when utility crews are in their area as the electrical load on power lines can be hazardous for those making repairs.
Customers can report power outages through four different methods: visiting duke-energy.com on a desktop or mobile device, using the Duke Energy mobile app, texting OUT to 57801, or calling the automated outage reporting system at 800.228.8485.
In cases where customers are unable to receive power due to damage to their property's meter base, breaker panel or customer-owned electrical wiring, Duke Energy Florida advises them to contact their local municipalities for guidance. Inspections may be required after repairs are complete.
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The most up-to-date information about power outages can be accessed through Duke Energy's Outage Map or by enrolling in Outage Alerts.
Duke Energy Florida is a subsidiary of Duke Energy and owns 12,300 megawatts of energy capacity, providing electricity to 2 million residential, commercial and industrial customers across a 13,000-square-mile service area in Florida.
Duke Energy (NYSE: DUK) is one of America's largest energy holding companies with electric utilities serving 8.4 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky. The company is also committed to executing a clean energy transition and has set goals for net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050.
For more information about Duke Energy and their efforts towards clean energy transition, visit duke-energy.com and the Duke Energy News Center. You can also follow them on Twitter, LinkedIn, Instagram and Facebook for updates. Additionally, you can visit illumination for stories about the people and innovations powering their energy transition.
Editor's note: For downloadable B-roll and high-resolution images related to this article, please visit the Duke Energy News Center.
Media Contact:
Ana Gibbs
24-Hour: 800.559.3853
According to Todd Fountain, Duke Energy Florida storm director, the damage caused by Hurricane Milton has been extensive. "From downed trees and branches falling on our power lines to storm surge flooding our equipment – which causes almost immediate corrosion – our infrastructure was severely damaged by Hurricane Milton," Fountain stated. "We're making repairs where we can, but we anticipate we will need to rebuild in many areas."
Despite the challenges faced by the company, Fountain assures that their crews are working tirelessly to restore power as quickly as possible. "Our crews are doing all they can, even working through the night, to get the lights back on for as many customers as possible," he said.
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Duke Energy Florida has a total of 16,000 resources dedicated to power restoration efforts. These crews are currently stationed at base camps in some of the hardest-hit areas by the storm including Bexley Properties (Land O' Lakes), Brooksville-Tampa Bay Regional Airport, Manheim Orlando (Winter Garden), Ritchie Brothers Auctioneers, Sebring Raceway, Seminole Towne Center, Tropicana Field and The Villages.
For customers who are using generators during this time without power, Duke Energy Florida offers important safety tips. These include operating generators outside and connecting appliances directly to it instead of wiring it directly to a breaker fuse box. Customers are also advised to turn off their generators when utility crews are in their area as the electrical load on power lines can be hazardous for those making repairs.
Customers can report power outages through four different methods: visiting duke-energy.com on a desktop or mobile device, using the Duke Energy mobile app, texting OUT to 57801, or calling the automated outage reporting system at 800.228.8485.
In cases where customers are unable to receive power due to damage to their property's meter base, breaker panel or customer-owned electrical wiring, Duke Energy Florida advises them to contact their local municipalities for guidance. Inspections may be required after repairs are complete.
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The most up-to-date information about power outages can be accessed through Duke Energy's Outage Map or by enrolling in Outage Alerts.
Duke Energy Florida is a subsidiary of Duke Energy and owns 12,300 megawatts of energy capacity, providing electricity to 2 million residential, commercial and industrial customers across a 13,000-square-mile service area in Florida.
Duke Energy (NYSE: DUK) is one of America's largest energy holding companies with electric utilities serving 8.4 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky. The company is also committed to executing a clean energy transition and has set goals for net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050.
For more information about Duke Energy and their efforts towards clean energy transition, visit duke-energy.com and the Duke Energy News Center. You can also follow them on Twitter, LinkedIn, Instagram and Facebook for updates. Additionally, you can visit illumination for stories about the people and innovations powering their energy transition.
Editor's note: For downloadable B-roll and high-resolution images related to this article, please visit the Duke Energy News Center.
Media Contact:
Ana Gibbs
24-Hour: 800.559.3853
Filed Under: Business
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