Wespor Business Launches AI Voice and Chat Agents to Help Triangle Small Businesses Capture Missed Leads
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HILLSBOROUGH, N.C. - ncarol.com -- The technology addresses a common problem for local service businesses: missed phone calls, unanswered website chats, and after-hours inquiries that often result in lost revenue. Wespor's AI agents act as a virtual receptionist, answering calls, responding to website visitors, qualifying leads, and booking appointments automatically.

"Small businesses invest heavily in marketing, but too many leads fall through the cracks when no one answers the phone," said Portia Jamison, founder of Wespor Business. "These AI agents ensure every inquiry is captured and responded to immediately — without adding payroll or call center costs."

The AI voice and chat agents integrate with Wespor Business's broader marketing services, including its shared-cost 9×12 postcard direct mail campaigns, which reach thousands of local households per mail drop. When prospects respond to a postcard or digital campaign, the AI agents engage them instantly, helping convert interest into scheduled appointments.

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According to Wespor Business, the AI agents are designed for service-based businesses such as contractors, healthcare providers, professional services, and local retailers seeking to improve response times and customer experience.

Key capabilities include:

• 24/7 phone and website chat coverage
• Automated appointment scheduling and lead qualification
• Immediate response to marketing-generated inquiries
• CRM integration for follow-up and reporting
• Reduced missed calls and improved customer experience

Unlike traditional call centers or staffing solutions, Wespor's AI agents are positioned as an affordable, scalable option for small businesses adapting to rising consumer expectations for instant communication.

"AI isn't replacing human interaction," Jamison added. "It ensures businesses never miss the opportunity to start a conversation."

How Wespor Business's AI voice and chat agents work
Watch the demo video here: https://youtu.be/LOWqasF0DTQ