Duke Energy begins power restoration after remnants of Hurricane Idalia pass through the Carolinas
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CHARLOTTE, N.C., Aug. 31, 2023 ~ As the remnants of Hurricane Idalia exit the Carolinas, Duke Energy has reported that more than 20,000 customers are without power. The company is working to restore power to all impacted customers by Thursday night.

Jason Hollifield, Duke Energy's Carolinas storm director, said "We have more than 4,000 personnel in place to continue power restoration today. We are committed to working as quickly and safely as possible to get the lights back on for our customers and we thank them for their patience."

Since the storm began rolling through the Carolinas Wednesday, more than 60,000 customers have had their power restored. Duke Energy is providing estimated power restoration times to customers once damage assessments are completed and will provide regular updates through emails, text messages, outbound phone calls, social media and its website.

Duke Energy urges people to stay away from any fallen or sagging power lines and consider all lines energized as well as trees or limbs in contact with them. If a power line falls across a car that you are in, stay in the car unless there is an immediate life-threatening situation such as a fire. If you must get out of the car due to such an emergency, do your best to jump clear of the car and land on both feet with no part of your body touching the car when your feet touch the ground.

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For tips on how to prepare for storm season and how Duke Energy can help visit duke-energy.com/StormTips or follow them on Twitter (@DukeEnergy) or Facebook (Duke Energy). Customers who experience an outage during the storm can report it by visiting duke-energy.com on a desktop computer or mobile device; using the Duke Energy mobile app; texting OUT to 57801; or calling 800-POWERON (800-769-3766). An interactive outage map is also available online so customers can find up-to-date information on power outages including total number of outages systemwide and estimated times of restoration.

Duke Energy is a Fortune 150 company headquartered in Charlotte, N.C., one of America's largest energy holding companies serving 8.2 million electric utility customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky with 50,000 megawatts of energy capacity; 1.6 million natural gas unit customers in North Carolina, South Carolina Tennessee Ohio and Kentucky; 27600 employees; net zero methane emissions from its natural gas business by 2030; net zero carbon emissions from electricity generation by 2050; interim carbon emission targets of at least 50% reduction from electric generation by 2030; 50% for Scope 2 and certain Scope 3 upstream and downstream emissions by 2035; 80% from electric generation by 2040; investing in major electric grid enhancements and energy storage; exploring zero-emission power generation technologies such as hydrogen and advanced nuclear; named to Fortune's 2023 "World's Most Admired Companies" list and Forbes' "World's Best Employers" list. For more information visit duke-energy.com or follow them on Twitter (@DukeEnergy), LinkedIn Instagram or Facebook

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