Menu
ncarol.com
  • Home
  • Books
  • Book Release
  • Education
  • Business
  • Health
  • Music
  • Technology
  • Financial
ncarol.com

Video Provider Saves Hundreds Per Day with New Middleware
ncarol.com/10035253

Trending...
  • T. Jones Group's Cameron Jones Serves as Judge for the 2026 CHBA National Awards for Housing Excellence
  • $29.8 Million Record Setting Q1 with Boosted Annual Guidance to $160 Million for Expanding Pre-Owned Boat Dealer: Off The Hook YS, Inc. N Y S E: OTH
  • SRK Collective Media Group Launches with a Modern Approach to Media, Authority Building, and Cultural Visibility
ASHEBORO, N.C. - ncarol.com -- Randolph Communications upgraded their video middleware to the Innovative Systems solution due in part to a long-standing vendor relationship on the APMAX voice platform and the good tech support they provide.

According to CO Engineering Manager, Daniel Nicodemus, Randolph customers are comfortable with the traditional guide platform, and channel surfing, and he says that preference will likely continue. Getting local channels with a roof-top antenna in this rural North Carolina area is difficult and is another reason why Randolph decided to stick with IPTV when they upgraded to the Innovative Systems Video Middleware.

Support Tools Saving Time and Money          Nicodemus says that as an engineer, he is convinced that the support tools built-in to the Innovative platform have greatly improved the quality of service that he can give to his customers. The tools like Video Monitor, User Experience Monitor, and the Virtual Remote™ are allowing them to save hundreds of dollars per day in truck rolls, for a company that serves seven counties.

With the Video Monitor, Nicodemus says all techs receive email alarms when a channel is not meeting expected performance thresholds, which gives them a heads-up before a customer would call in. Nicodemus also finds the User Experience Monitor extremely valuable because it gives technicians easy access to Set Top Box performance logs so they can go right to the STB that is causing the problem rather than checking out all of them in a home.

More on ncarol.com
  • Avery Headley Leads Major Stabilization and Modernization Initiative Across Bronx Affordable Housing Portfolio
  • America's Boating Channel® Releases New Video Explaining Give-Way and Stand-On Vessel Navigation Rules
  • NewReputation's AI Sentiment Analysis Tool Reaches 2,500 Users as Businesses Demand Clearer Brand Intelligence
  • Sunday Best Winner Tasha Page-Lockhart Headlines A'Leurer's 1-Year Anniversary Celebration in Greensboro
  • CAPO Supply Announces Opening of Second Location in New Castle, Pennsylvania

About Randolph Communications          Randolph Communications provides advanced telecommunications solutions and world-class customer care to its customers in northwest North Carolina. Locally owned and operated, Randolph Communications has been in business for over 65 years. Visit their website: http://www.rtmc.net

About Innovative Systems
Innovative Systems is a leading vendor of solutions for North American communications providers with over 800 deployed systems. eLation™, our BSS/OSS solution, includes integrated billing, provisioning, Mobile apps, financials, and mapping. MG-TV is our one-platform approach to video solutions such as Middleware, VOD, Cloud DVR, Restart TV, HLS Live Streaming, Conditional Access, and set-top boxes.  The APMAX™ platform provides enhanced voice and hosted business solutions. For more information, visit http://www.innovsys.com

Contact
Scott Meyer
***@innovsys.com


Source: Innovative Systems

Show All News | Disclaimer | Report Violation

0 Comments
1000 characters max.

Latest on ncarol.com
  • Collectibles EvoRelic Celebrates Stellar 4.8-Star Customer Rating
  • Phoenix Hip-hop Artist Rhymi Hits 23k Monthly Listeners 12 Days After Album Release
  • Pediatrician Launches "Confessions of a Detective Doctor" Children's Book Series
  • Integrated Maintenance Platforms Are Transforming Aircraft Operations
  • T. Jones Group's Cameron Jones Serves as Judge for the 2026 CHBA National Awards for Housing Excellence
  • Derek Advanced Tracking Systems Revolutionizes Asset Monitoring with Advanced Technology
  • The AI Direction Deficit: TripleTen Study Finds Staff Get Told to Use AI — But Not Trained to Use It
  • $29.8 Million Record Setting Q1 with Boosted Annual Guidance to $160 Million for Expanding Pre-Owned Boat Dealer: Off The Hook YS, Inc. N Y S E: OTH
  • All About Technology Celebrates 25 Years of Bridging Detroit's Digital Divide
  • iatroX surpasses 500,000 clinical queries and expands specialist exam coverage
  • Inside-Out Hollywood: The Relentless Rise of Joseph Nybyk (AKA Joseph Neibich)
  • Husband-and-Wife Photography Team Brings Personal Approach to Families Across the Triangle
  • SRK Collective Media Group Launches with a Modern Approach to Media, Authority Building, and Cultural Visibility
  • MSBG Corporation Acquires GridWatch US Telemetry Automation System
  • TAYP Expands Athlete Exposure Platform Beyond Georgia With New Push Into Virginia and the 757
  • KT Medical Staffing Expands Concierge Nursing and Private Duty Nursing Services in Orange County
  • The Millennium Alliance Achieves Great Place To Work® Certification™ Amid Continued Growth
  • The Millennium Alliance Appoints Former Adweek Executive Eric Hayden Shakun as Chief Financial Officer to Accelerate Next Phase of Growth
  • T. Jones Group Named Finalist Across Multiple Categories at the 2026 Georgie Awards
  • Rock & Roll Fan Granted Dream Experience Thanks to Donors and Grant A Dream™ Program
_catLbl0 _catLbl1

Popular on ncarol.com

  • Advanced TeleSensors Appoints AgeTech Innovator Tiffany Wey, MBA as Vice President of Sales & Marketing - 119
  • $112 Million Contract Backlog for Cycurion (N A S D A Q: CYCU) Enters Hyper-Growth Phase With, Strategic Acquisitions, & Exploding AI Cybersecurity - 110
  • Virginia Moving Company Nearly Doubles Customer Calls in Two Weeks After Switching to CARL — the Bold New Alternative to WordPress - 104
  • Most Americans Choose Their Water Brand Because of Its Natural Source — Yet Fewer Than 3 in 10 Understand What Spring Water Actually Is
  • Altruvest and Financial Executives International Canada Announce Strategic Partnership to Strengthen Nonprofit Boards Across Canada
  • RAS AP Consulting Advances to RFP Stage in Heidelberg Materials' SAP Vendor & Customer Master Data Modernization Initiative
  • CCHR Report Links 145 Violent Incidents to Psychiatric Drug Exposure, Urges National Oversight and Action
  • 5,521 College Athletes Launch Own Merch Stores in Just 30 Days on AthleteMerch.com, Reaching 7,975 Live Storefronts Nationwide
  • Appliance EMT Presents Multi-Thousand Dollar Donation to Kids Motel Ministry to Support Local Families
  • "Fearless and Free": Long Beach Pride 2026 Celebrates Resilience, Family, and Multicultural Connection

Similar on ncarol.com

  • $224 Billion Growing Market in Life Settlements Presents Major Opportunity for New Policy Acquisition Business Plan: DLT Resolution Stock Symbol: DLTI
  • DLT Resolution, Inc. (Stock Symbol: DLTI) Expands Into the $224 Billion Life Settlements Market While Accelerating Telecom Growth Across Canada
  • ICTPBX Released: White-Label, Multi-Tenant Open Source PBX Platform for ITSPs
  • SUMOFIBER Fuels Explosive Growth With netElastic vBNG
  • Viasat, Galaxy 1 Communications and L2 Aviation to bring avionics integration to Advanced Air Mobility
  • Xtel Communications Appoints David Appleman as VP of Strategic Sales
  • UK AltNet FullFibre Solves IPv4 Shortage With netElastic BNG And CGNAT Networking Software
  • iVAM2-ST2110 to Simplify IP Transitions and Reduce Monitoring Complexity
  • Special Alert! Highly Undervalued Stock: $317M Revenue in 2025 for Telecom Leader IQSTEL, Inc. (N A S D A Q: IQST)
  • Mac Mountain Selects netElastic vRouter for LightCraft Broadband-as-a-Service Platform
Copyright © 2026 ncarol.com | Contact Us | Privacy Policy | Terms of Service | Contribute