Trending...
- Lineus Medical Receives Patent for SafeBreak® Vascular Generation 2
- How California Convinces Buyers Not to Purchase New Cars — and How This Hurts Dealers
- Liquidity Aggregation: US-Registered JHKXWL Integrates AI Analytics for Brazilian and Global Institutional Traders
Evolve IP® and Tech Impact Deploy Contact Center in 72 Hours To Connect Families In Need of Remote Learning Hardware and Connectivity with School Districts
WAYNE, Pa. - ncarol.com -- Evolve IP®, the world's leading provider of Work Anywhere™ solutions, and Tech Impact, a nonprofit that helps other not-for-profit organizations realize the potential of technology, today announced that their contact center solution has helped thousands of Nevada families connect with local school districts to coordinate the delivery of hardware and internet connectivity for remote learning. In just its first week, the center received over 25,000 calls which were handled by 150 school district employees, all working from home and acting as temporary call center agents to help out district families.
The solution, developed in partnership with Connecting Kids Nevada, was deployed in just 72 hours and involved a variety of integrated contact center, voice, and collaboration technologies. Leveraging Tech Impact's contact center architecture, Evolve IP provisioned new routing rules, phone lines, reporting dashboards, and mobile unified communications applications for school district contact center 'agents'. Additionally, the personnel were trained on the technology so they could start accepting calls, validate family identities, and coordinate deliveries for students.
More on ncarol.com
https://www.youtube.com/watch?v=1sSQcDwlcY4&list=PLaGuAgu4ScC8AEOl8AM_p_OoBBl2zm3eR
"I admire the mission, vision and commitment of the leadership at Connecting Kids Nevada and I am grateful that Tech Impact is able to play an important role in their work to ensure that students around the state have the hardware and internet access they need for remote learning," said Patrick Callihan, Executive Director of Tech Impact. "I would like to thank the teachers, administrators and other volunteers that are answering phones and connecting families to their already busy school preparation schedules. And, my sincerest thanks to Evolve IP for enabling the technology so quickly, we could not have implemented this important community service without their orchestration."
"What Connecting Kids Nevada and Tech Impact have done is incredibly important on multiple levels and we're thrilled to be able to help," said Hank Stringer, SVP of White Label Services for Evolve IP. "First and foremost, it's critical that kids are able to learn effectively, whether that's from home during the pandemic or in the classroom after it's safe. Second, their parents need to work to keep their households stable and the economy moving. They cannot do that nearly as effectively if they are struggling with the education needs for their children. This is a wonderful program and we're so happy that it's been a great success."
More on ncarol.com
WHY CLIENTS CHOOSE EVOLVE IP
Businesses can Work Anywhere™ with Evolve IP. We take the tools you'd typically use at the office, like a phone and the apps on your desktop, and deliver them from a single portal that users can access on any device. Employers are increasingly aware of the importance of a 'work anywhere' mindset where employees want to be more productive and collaborate in meaningful ways no matter where they are, or what time it is. Evolve IP enables employees to contribute to the business in ways that fit their lifestyles while their company's IT becomes more secure, more dependable, and much easier to manage.
About Tech Impact
We are the place nonprofits can call to make sense of anything from large-scale technology projects, to technology maintenance and support. We have partnered with hundreds of nonprofit organizations around the world since 2003, to help each one realize the potential of technology to achieve their mission and improve outcomes.
About Connecting Kids Nevada
'Connecting Kids' is a statewide community coalition formed in partnership with The Nevada COVID-19 Response, Relief and Recovery Task Force, The Elaine P. Wynn & Family Foundation, Communities In Schools Nevada, and The Public Education Foundation to ensure that all students across the State of Nevada have equitable access to virtual learning for the 2020-2021 school year.
The solution, developed in partnership with Connecting Kids Nevada, was deployed in just 72 hours and involved a variety of integrated contact center, voice, and collaboration technologies. Leveraging Tech Impact's contact center architecture, Evolve IP provisioned new routing rules, phone lines, reporting dashboards, and mobile unified communications applications for school district contact center 'agents'. Additionally, the personnel were trained on the technology so they could start accepting calls, validate family identities, and coordinate deliveries for students.
More on ncarol.com
- Liquidity Aggregation: US-Registered JHKXWL Integrates AI Analytics for Brazilian and Global Institutional Traders
- Q4 2025 Outlook: JGCMGS Unveils High-Frequency Infrastructure for Italian and Global Markets
- UK Financial Ltd Announces Full Ecosystem To Erc-3643 "SEC-Ready" Tokens For All UK Financial Ltd Tokenized Projects
- Pushing the Wave Series Launches Premium Hardback Editions of 2017–2022 and 2023 Volumes
- ZEELOOL 2025 Black Friday and Cyber Monday Big Deals
https://www.youtube.com/watch?v=1sSQcDwlcY4&list=PLaGuAgu4ScC8AEOl8AM_p_OoBBl2zm3eR
"I admire the mission, vision and commitment of the leadership at Connecting Kids Nevada and I am grateful that Tech Impact is able to play an important role in their work to ensure that students around the state have the hardware and internet access they need for remote learning," said Patrick Callihan, Executive Director of Tech Impact. "I would like to thank the teachers, administrators and other volunteers that are answering phones and connecting families to their already busy school preparation schedules. And, my sincerest thanks to Evolve IP for enabling the technology so quickly, we could not have implemented this important community service without their orchestration."
"What Connecting Kids Nevada and Tech Impact have done is incredibly important on multiple levels and we're thrilled to be able to help," said Hank Stringer, SVP of White Label Services for Evolve IP. "First and foremost, it's critical that kids are able to learn effectively, whether that's from home during the pandemic or in the classroom after it's safe. Second, their parents need to work to keep their households stable and the economy moving. They cannot do that nearly as effectively if they are struggling with the education needs for their children. This is a wonderful program and we're so happy that it's been a great success."
More on ncarol.com
- Americans Are Building Family Legacies That Last Generations — Not Just Paychecks That Last a Month
- A $7 Ticket Could Rewrite Someone's Destiny — 327 Acres of U.S. Land to Be Won by Anyone, Anywh
- Bent Danholm Lists Contemporary Lakefront Residence in Winter Garden's Avalon Cove
- Safe Health Zones: A Global Breakthrough to Protect Night-Shift Workers from Preventable Harm
- ProfileSpider Launches Powerful One-Click Profile Scraper for Recruiters and Growth Teams
WHY CLIENTS CHOOSE EVOLVE IP
Businesses can Work Anywhere™ with Evolve IP. We take the tools you'd typically use at the office, like a phone and the apps on your desktop, and deliver them from a single portal that users can access on any device. Employers are increasingly aware of the importance of a 'work anywhere' mindset where employees want to be more productive and collaborate in meaningful ways no matter where they are, or what time it is. Evolve IP enables employees to contribute to the business in ways that fit their lifestyles while their company's IT becomes more secure, more dependable, and much easier to manage.
About Tech Impact
We are the place nonprofits can call to make sense of anything from large-scale technology projects, to technology maintenance and support. We have partnered with hundreds of nonprofit organizations around the world since 2003, to help each one realize the potential of technology to achieve their mission and improve outcomes.
About Connecting Kids Nevada
'Connecting Kids' is a statewide community coalition formed in partnership with The Nevada COVID-19 Response, Relief and Recovery Task Force, The Elaine P. Wynn & Family Foundation, Communities In Schools Nevada, and The Public Education Foundation to ensure that all students across the State of Nevada have equitable access to virtual learning for the 2020-2021 school year.
Source: Evolve IP
0 Comments
Latest on ncarol.com
- Own 327 Acres of American Prime Real Estate with 2 Miles Waterfront Worth In Millions for Just $7 — Worldwide Raffle Launched
- Lakefront Acreage in Longwood's Ravensbrook Community Hits the Market
- Monika Balayan Elected Fellow of the Royal Society of Arts (FRSA)
- Elevate Sales Kick Off Announces National Event for Property Management Growth in 2026
- Federal Lawsuit Claims Raleigh DA Lorrin Freeman and Police Chief Rico Boyce Concealed Evidence
- We're Winning: Historic Plunge in Overdose Deaths Marks Stunning Reversal in America's Drug Crisis
- Lineus Medical Receives Patent for SafeBreak® Vascular Generation 2
- New 2025–2026 Energy Rebates: Squeaks Services Explains How to Qualify
- CCHR's New Documentary Prescription for Violence Highlights Overlooked Safety Warnings
- Men's Health Network Announces a New Feature to Support the Well-Being of Men When and Where They Are through Text Alerts
- Comp-U-Floor Unveils Powerful New Commercial Module
- Revenue Optics Announces the Appointment of Sonal Chowdhury as Senior Manager – Strategic Operations
- How California Convinces Buyers Not to Purchase New Cars — and How This Hurts Dealers
- Tax Fears and Political Volatility Drive Wealthy UK Residents to Consider Leaving, La Vida Survey Shows
- Titan Steel Buildings Expands Nationwide to Deliver Large Steel Warehouses and Industrial Facilities
- Marry Me Marinara Announces New Gourmet Pasta Sauce - Bringing Restaurant Quality to Home Kitchens
- Kaltra Removes Size Barriers for Microchannel Coils with Fully Integrated Large-MCHE Production
- Guests Can Save 10 Percent Off New Vacation Rental Homes at KeysCaribbean's Village at Hawks Cay Villas
- Paylode Acquired by Moved to Power the Next Generation of Ancillary Revenue Automation
- Global Preschool Giants Unite to Celebrate the 12th Anniversary of Badanamu's Hit Song "Ponytail"