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Kuester Management Group shares tips on handling violations to association guidelines in an effective manner.
CHARLOTTE, N.C. - ncarol.com -- All homeowners associations (HOAs) operate under a set of governing documents. This includes rules, regulations, and processes that members must follow, and everyone is held to the same standards and expectations. However, issues can arise when homeowners fail to comply. Kuester Management Group has released a statement to the press regarding fair and consistent rules enforcement.
"While the entire association has a say in what rules and regulations are passed, it is the job of the board to enforce said rules," says Bryan Kuester, President of Kuester Management Group. "They should have clear processes and procedures for addressing violations and ensuring that members are updated of any changes to the rules."
In many cases, rule violations are accidental. Homeowners often do not even realize they have done anything wrong. Everyone makes mistakes, so typically enforcement starts with a simple warning letter. It should outline the nature of the violation and what rule is being broken. This can serve as a reminder so future issues do not occur, but also give the homeowner time to make necessary changes to come back into compliance.
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If the problem is not fixed, or there are repeat violations, the board may escalate the situation and levy a fine. When problems start impacting homeowners' wallets, they are often quick to find a resolution. The governing documents should be consulted regarding the amount of the fine.
"Many problems end there, but if they should persist, the board may take further steps to suspend rights and privileges of the homeowner," says Kuester. "This should be done with careful consideration, and the HOA may work together with its community manager or legal team to make certain it is following proper procedures and laws."
The last case scenario when homeowners refuse to pay or correct violations is putting a lien against their property. This is certainly something the board should discuss with its attorney. Working to resolve problems early on and clearly communicating with homeowners can help keep issues from escalating.
Kuester works with HOAs to create standard procedures for rule enforcement, dues collection, and more, as well as maintaining fair and consistent implementation. Learn more by visiting www.kuester.com.
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ABOUT:
Kuester Management Group, a division of Kuester Companies, works to protect property values and enhance the quality of life in each of its managed communities. Providing a full range of association management services, Kuester Management Group has worked to foster strong, resilient, and unified communities across North and South Carolina. The company is proud to offer on-site property managers, all zealous for building strong communities meant to stand the test of time. More information is available at www.kuester.com or @KuesterCompany.
"While the entire association has a say in what rules and regulations are passed, it is the job of the board to enforce said rules," says Bryan Kuester, President of Kuester Management Group. "They should have clear processes and procedures for addressing violations and ensuring that members are updated of any changes to the rules."
In many cases, rule violations are accidental. Homeowners often do not even realize they have done anything wrong. Everyone makes mistakes, so typically enforcement starts with a simple warning letter. It should outline the nature of the violation and what rule is being broken. This can serve as a reminder so future issues do not occur, but also give the homeowner time to make necessary changes to come back into compliance.
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If the problem is not fixed, or there are repeat violations, the board may escalate the situation and levy a fine. When problems start impacting homeowners' wallets, they are often quick to find a resolution. The governing documents should be consulted regarding the amount of the fine.
"Many problems end there, but if they should persist, the board may take further steps to suspend rights and privileges of the homeowner," says Kuester. "This should be done with careful consideration, and the HOA may work together with its community manager or legal team to make certain it is following proper procedures and laws."
The last case scenario when homeowners refuse to pay or correct violations is putting a lien against their property. This is certainly something the board should discuss with its attorney. Working to resolve problems early on and clearly communicating with homeowners can help keep issues from escalating.
Kuester works with HOAs to create standard procedures for rule enforcement, dues collection, and more, as well as maintaining fair and consistent implementation. Learn more by visiting www.kuester.com.
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ABOUT:
Kuester Management Group, a division of Kuester Companies, works to protect property values and enhance the quality of life in each of its managed communities. Providing a full range of association management services, Kuester Management Group has worked to foster strong, resilient, and unified communities across North and South Carolina. The company is proud to offer on-site property managers, all zealous for building strong communities meant to stand the test of time. More information is available at www.kuester.com or @KuesterCompany.
Source: Kuester Management Group
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