Trending...
- FDA-Cleared Zeta TMS Robotic System Moves Toward Deployment as FDA, DARPA and Commercial Catalysts Converge: NRx Pharmaceuticals (N A S D A Q: NRXP)
- Baird Medical Turns Global Expansion Into Tangible Growth: N A S D A Q: BDMD Posts 25% Revenue Surge as U.S. and International Markets Accelerate
- Allstream Energy Partners Nominated in Multiple Categories for Fast Company's Best Workplaces for Innovators
The annual publication highlights the latest trends in customer service, managing assets for a remote workforce, and equipment resale prices
MADISON, Wis. & ORLANDO, Fla. - ncarol.com -- Cascade Asset Management (Cascade), a national leader in information technology (IT) retirement solutions, has published its ninth annual benchmarking report. New observations in this year's report include the rising importance of customer service when choosing an IT asset disposition (ITAD) partner, followed closely by managing environmental risks. Those companies surveyed for the report stated the remote workforce trend continues to affect their IT management programs, especially in terms of returning used assets. The publication also addresses how economic changes are lowering the resale prices for used IT equipment and mobile devices to pre-pandemic levels.
Results were compiled from a survey of 54 enterprises and organizations collectively representing over 231,100 employees and 12 industry sectors. Additionally, Cascade evaluated the processing of more than 1.2 million assets between 2019 to 2022, including desktops, notebooks, tablets, smartphones, and servers.
When asked what was "critically important" when selecting an IT asset disposition (ITAD), survey respondents ranked "Managing Data Security and Privacy Risks" as number one. In fact, this option gained forty more percentage points than the second-place choice: "Quality of Customer Service." Considering IBM's estimate of $9.44 million as the average cost of a data breach in the United States in 2022, coupled with continuing press attention surrounding the Morgan Stanley breach, it appears organizations are taking data security very seriously. In addition to rating data security as critically important, several respondents offered comments on the matter. Among their concerns were a secure chain of custody when assets are removed from their facility, meeting internal security policies, disposing of equipment with a reputable firm, and recycling items responsibly.
More on ncarol.com
The remote workforce trend continues to impact an organization's IT management program. Results for the question, "how many employees do you expect to work from home a year from now," was 36.9%, up from 30.1% last year. With more employees working remotely, managing devices that are scheduled for replacement, retirement, or disposal takes on more variations. The two most popular answers for managing returns were bringing the item to the company or returning it to a consolidated company location. Some respondents commented that the plan of action depends on the employee's location in relation to the company.
Another topic highlighted in the benchmarking report was the effects of a recession on the ITAD industry. Cascade and other ITAD vendors are experiencing increased labor and asset processing costs alongside decreased revenue from used equipment sales and scrap metal. According to the report, the demand for used mobile and computer equipment saw steady increases in the past couple of years. As a result of lower demand this year, prices dropped 19-25%, which is in line with pre-pandemic levels. Despite lower values, Cascade asserts that companies with IT asset management programs in place that minimize damage to devices, maintain a defined retirement schedule, and promote equipment reuse, can have an ITAD program that pays for itself by reselling their used high-demand assets.
More on ncarol.com
"We're happy to share the results of our ninth annual survey so that organizations can compare their IT asset disposition programs with others to identify best practices and areas for improvement," says Neil Peters-Michaud, CEO of Cascade. "Leaders in high-risk industries like healthcare, financial services, and IT services took the time to share information on their asset management programs. We appreciate their insight and will apply it as we deliver our core values of data security, sustainability, cost savings from resold assets, and customer satisfaction."
The report is available online at: https://cascade-assets.com/cascade-benchmarking-report
Results were compiled from a survey of 54 enterprises and organizations collectively representing over 231,100 employees and 12 industry sectors. Additionally, Cascade evaluated the processing of more than 1.2 million assets between 2019 to 2022, including desktops, notebooks, tablets, smartphones, and servers.
When asked what was "critically important" when selecting an IT asset disposition (ITAD), survey respondents ranked "Managing Data Security and Privacy Risks" as number one. In fact, this option gained forty more percentage points than the second-place choice: "Quality of Customer Service." Considering IBM's estimate of $9.44 million as the average cost of a data breach in the United States in 2022, coupled with continuing press attention surrounding the Morgan Stanley breach, it appears organizations are taking data security very seriously. In addition to rating data security as critically important, several respondents offered comments on the matter. Among their concerns were a secure chain of custody when assets are removed from their facility, meeting internal security policies, disposing of equipment with a reputable firm, and recycling items responsibly.
More on ncarol.com
- Detroit Roots, Film Scores and Python Shape KayeDinero's Asheville Sound
- Building a Diversified Healthcare Platform as Exosome Science, Telehealth, Diagnostics & Strategic Acquisitions Converge: NexTel Medical (OTCID: MAJI)
- Most Indiana Plane Crashes Happen Away from the State's Major Airports
- L2 Aviation Welcomes Jason Marshall as Vice President of Sales and Business Development
- Mom Era, Still That Girl: Family Art Tees 25% Off
The remote workforce trend continues to impact an organization's IT management program. Results for the question, "how many employees do you expect to work from home a year from now," was 36.9%, up from 30.1% last year. With more employees working remotely, managing devices that are scheduled for replacement, retirement, or disposal takes on more variations. The two most popular answers for managing returns were bringing the item to the company or returning it to a consolidated company location. Some respondents commented that the plan of action depends on the employee's location in relation to the company.
Another topic highlighted in the benchmarking report was the effects of a recession on the ITAD industry. Cascade and other ITAD vendors are experiencing increased labor and asset processing costs alongside decreased revenue from used equipment sales and scrap metal. According to the report, the demand for used mobile and computer equipment saw steady increases in the past couple of years. As a result of lower demand this year, prices dropped 19-25%, which is in line with pre-pandemic levels. Despite lower values, Cascade asserts that companies with IT asset management programs in place that minimize damage to devices, maintain a defined retirement schedule, and promote equipment reuse, can have an ITAD program that pays for itself by reselling their used high-demand assets.
More on ncarol.com
- Fashion vs. Fascism - Because Democracy Should Always Be In Style
- From Degrassi to Cass Tech: The Unexpected Influences Behind Asheville's KayeDinero
- Lee Gunn IV Shares Lessons From 40 Years in the Courtroom on PodNumbra Podcast
- KayeDinero Takes "Appalachia" Above the Blue Ridge With New Aerial Music Visual
- Michael H. Kaplan Recognized for 17 Years on PHPA Workers' Compensation Panel and Advocacy for Professional Athletes
"We're happy to share the results of our ninth annual survey so that organizations can compare their IT asset disposition programs with others to identify best practices and areas for improvement," says Neil Peters-Michaud, CEO of Cascade. "Leaders in high-risk industries like healthcare, financial services, and IT services took the time to share information on their asset management programs. We appreciate their insight and will apply it as we deliver our core values of data security, sustainability, cost savings from resold assets, and customer satisfaction."
The report is available online at: https://cascade-assets.com/cascade-benchmarking-report
Source: Cascade Asset Management
0 Comments
Latest on ncarol.com
- Google AI Says KayeDinero Isn't the Greatest Female Producer. She Asks: Who Decides?
- European Patent for ALS Program Expands the Story: HOPE Deploys Robotic TMS & FDA Commercialization Path Advances: NRx Pharmaceuticals: NAS DAQ: NRXP
- VICTURY Sports Announces Formation of Youth Sports League Built on the Official, Patented, and Award-Winning Keepy Uppy® Ball
- From Michael Jackson to Drake: The Artists Who Shaped KayeDinero's Sound
- L-Tron to Attend the 2026 NC, GA, TN, SC Joint Regional IAI Conference
- "Kulture Metrics" Isn't Just an Album Title: KayeDinero Connects Music, Markets and Code
- Congressman Chuck Edwards (NC-11) Presents ReadyCommunities Partnership 2026 National Service Award to Local Businessman / US Air Force Veteran
- Cress Creeks Farm Opens Fall Corn Maze and Baby Lamb Hayride Experience in Ellijay, Georgia
- Allstream Energy Partners Nominated in Multiple Categories for Fast Company's Best Workplaces for Innovators
- Pipeline Developer Isn't Just a Song: KayeDinero Builds Software, Markets and Music
- Who Is KayeDinero? The Asheville Artist Also Builds Software and Trading Systems
- Leaping Cat Creative Takes Shape Around the Problems Nobody Quite Owns
- White Coat Financial Partners Announces Launch of Next Generation Practice Optimization Software
- Kerri Lawless Introduces New Home-Selling Option for Local Homeowners
- As Boone Takes Art to the Streets, KayeDinero Asks What Makes Creativity Human
- FDA-Cleared Zeta TMS Robotic System Moves Toward Deployment as FDA, DARPA and Commercial Catalysts Converge: NRx Pharmaceuticals (N A S D A Q: NRXP)
- Baird Medical Turns Global Expansion Into Tangible Growth: N A S D A Q: BDMD Posts 25% Revenue Surge as U.S. and International Markets Accelerate
- Black Mountain Meets "Human Error": KayeDinero on What Technology Can't Reproduce
- As Brevard Heads Into Mountain Song Weekend, KayeDinero Brings a Different Kind of WNC Sound
- Why Did KayeDinero Put Haywood Road Into a Song?